Building Strong Relationships with General Contractors (GCs)
As interior designers, it’s tempting to wish we could execute our designs entirely on our own. However, the reality is that most of our projects require close collaboration with contractors. For many of us, this can be a sore spot, as navigating these relationships can be tricky.
Over time, we’ve worked with both the best and the worst contractors, and through those experiences, I’ve developed a few key strategies to foster strong, cooperative relationships with General Contractors (GCs). By following these steps, not only will your projects run more smoothly, but you’ll also increase the likelihood of future business from both contractors and happy clients.
If your work includes any level of coordination with trades (and let’s be honest, for most of us it does), these tips are for you!
1. YOU ARE THEIR PARTNER
The mindset you bring into the relationship with a GC can change everything. Viewing yourself as a partner rather than a boss or a separate entity fosters cooperation. Set clear expectations about the project early on, including how you’ll communicate and handle the project timeline. When both parties are on the same page, it paves the way for a smoother process.
I recently did a podcast on how to be the CEO and leader in your business, which goes hand in hand with this tip. Watch it here: Episode 121: Evolving As A Leader In Your Design Business
2. YOU MAKE THEIR JOB EASIER
One of the most important things you can do to build trust with your GC is to show them that you’re organized and on top of things. They’ll appreciate that you are making their job easier, not more difficult. When you come prepared, professional, and ready to collaborate, you quickly establish yourself as someone they can trust and rely on. This goes a long way in building rapport.
3. HOLD JOINT MEETINGS
When issues arise (as they inevitably do), the best way to resolve them is with clear, direct communication. If there’s a concern, request a joint meeting with you, the GC, and the client. It’s important not to leave the meeting until everyone is on the same page and the concerns are addressed. This not only prevents miscommunication but also ensures that all parties feel heard and respected.
4. STAY IN TOUCH
If you’ve worked with a contractor who you enjoyed collaborating with, make the effort to stay in touch. Referrals go both ways, and a good relationship with a GC can lead to more projects for both of you. Reaching out from time to time, sharing potential leads, or simply checking in keeps the connection strong and positions you as someone they want to work with again.
If you want to learn more about developing relationships within the design industry check out this blog on 5 Ways to Grow Your Interior Design Business through Referral Partnerships and Collaborations
Why This Matters
A well-executed design isn’t the only thing clients notice. They also pay attention to how smoothly the entire project goes, and this includes how well the designer and contractor work together. When the designer and GC are in sync, the client is more likely to refer future business your way. Building strong relationships with GCs helps you create beautiful, seamless projects that both you and your clients will be proud of.
In the end, the better your relationships with your contractors, the better the outcome for everyone involved—especially your client!
This is just one of many topics we cover inside Interior Design Business Bakery. And this is my official invitation to you to JOIN ME in The Bakery. To learn more about this life-changing program, visit Designed for the Creative Mind and get in touch with us today.
