Michelle Lynne 0:02
Welcome to design for the creative mind, a podcast for interior designers and creative entrepreneurs to run their business with purpose, efficiency and passion. Because, well, every design is different, the process should remain the same. Prepare yourself for some good conversations with amazing guests, a dash of Jesus and a touch of the woowoo. And probably a swear word or two. If you're ready to stop trading your time for money and enjoy your interior design business. You are in the right place. I'm your host, Michelle Lynn.
Well, hey, y'all, welcome back to the podcast. I'm so glad you're here. I have a I can probably say I have a friend of mine here. Her name is Janessa McCracken, and she is with the satin off Insurance Agency. And let me just let me just dive in and welcome you. Hello, Janessa. How are you? Hi,
Janessa McCracken 1:02
I'm good. Michelle, how are you doing?
Michelle Lynne 1:04
I'm great. So let me just tell the audience a little bit about you. You've worked in the insurance industry for more than 10 years, if I'm not mistaken, right? That's correct. Yeah. And years, learned a lot about the interior design business. And Janessa specializes in what we need to have peace of mind when it comes to insurance. So as designers as business owners, and she and her team work to become an extension of our businesses, which takes away the guesswork, and both Janessa and the setting up insurance agencies really strive to be your partner and not just your agent. So I'm so glad you're here. I'm so glad to be here. Yes. And so I've known Janessa for years. Back in the day when I was doing home staging, I think you and I met at a conference
Janessa McCracken 1:51
we did. And it was right when I was getting into the industry. So it was all new to me.
Michelle Lynne 1:56
Yeah, me too.
Janessa McCracken 1:58
And we met and I mean, it was one of those those things that ever since then I've always thoroughly enjoyed working with you. And it was a very quick connection and just stay. And
Michelle Lynne 2:12
I think it's just because we both just are so straightforward. And yep, it's just easy to have you looked out for me, I love referring people to you because you just know so much about it. So you have taken the that first step. And we're working with home stagers and then grew into interior design. So now you have such a breadth of knowledge. Yeah, that every time I talk to you about insurance, I learned something new, and you usually save me money. So it's always nice when you can get better coverage for less money.
Janessa McCracken 2:46
When and I would say you know, my knowledge also turned into the passion for it. And the passion for the people that I work with. Insurance is not fun. It's not a fun topic to talk about. It's not a fun topic to try and learn about. So I try to take like you said, the guesswork out of everything so that people can come to me, I will be more than happy to walk you through it all as much or as little as you want. And, you know, you just let me handle any insurance question or issue that you have moving forward. Yeah.
Michelle Lynne 3:17
And I think that that's fantastic, because we don't know what we don't know. And then when I first started my business back in the day, I was doing home staging, organizing and redesign back like, that was like 15 years ago. And I so I called up my, I'm not gonna I'm not gonna name him. But it was a standard Insurance Agency, just a regular one that you guys would recognize TV commercials and stuff. I called them up, told him what I was doing. And they didn't know, like how to assign me coverage. Right. And it was really hard because I didn't know what I needed to be covered for. So it would be like, I'm going to a dentist saying I need something for my tooth, or whatever. And I'm saying, Well, I don't know what you need. You're the expert you're supposed to know. Yeah.
Janessa McCracken 4:03
And and a lot of that comes from, you know, when you are working with an insurance carrier, sometimes they have a nice little neat box that they want to put you in. Yeah. And interior designers organizers don't always fit in that box. I mean, sometimes they do, but sometimes they don't. And you have different extensions of different things. You're coming. So you need to get a little creative.
Michelle Lynne 4:28
Yeah, because I think back then I was told I only need a general liability. Yeah. And then you you educated me. So what other coverages are important. Yeah.
Janessa McCracken 4:39
So share that with audience. Absolutely. So of course, general liability is important. That's the big one. You don't ever want to look over that one just because that's going to cover you. God forbid you walk into someone's house, plug something in and a fire starts. So how starts to burn? Yeah, we don't want that to happen. So that It's where the general liability kicks in. So that definitely is the important one. But when it comes to your interior designing one that someone may not think about or think is, as as important is what we call professional liability. And it's also called errors and omissions. So yeah, a lot of people, it's the same type of insurance, but it's referred to in two different ways. So a lot of times, I'll get the question, will you quoted me professional liability? Where's my you know, they're the same exact thing. And that covers you should you get any type of claim for your professional services that cause some kind of bodily harm or injury or damage to a person's property.
Michelle Lynne 5:41
So if I'm so just as an example, so if we are drawing up construction documents, or we come up with some sort of renovation and forget to add, I don't know, whatever
Janessa McCracken 5:53
mention or dimensions off or something's wrong, like there's an error in some sort of document. And it's kind of nice, if you think of it in errors and omissions. That's technically what it is, it's an error or an omission in your professional work. There's an error that were to cause something to be done incorrectly or some. And there's a claim that's brought against you, you, you need that coverage to kind of protect you and that for sure. Okay. And then the other one that I, a lot of times will obviously recommend is property coverage. And I get a lot of questions of, well, I'm working out of my home, my homeowner's covers my property. That is correct. But your homeowners wouldn't cover you if you're going out and picking up property to take to someone's home that you decided you they wanted to purchase. And they asked. So if you're looking for putting like a lamp, let's say, or a piece of artwork, or a rug, and somehow that property while it's in your what we call care, custody and control, were to get damaged in some sort of way. And, you know, yes, you have a deductible. So we would always talk about that deductible before submitting a claim. But let's say it's a very expensive rug or laptop, and it's like $2,000, and you don't want to pay for that out of your pocket. Having property coverage is what's gonna protect you in that scenario.
Michelle Lynne 7:26
Yeah, cuz you might have a whole bunch of accessories in the back car and your car gets ripped off or something.
Janessa McCracken 7:31
Something Yes.
Michelle Lynne 7:33
Oh, so So does that cover? So if I have an employee, does it cover their car? Or what if it is a family member or a friend who's helping me from time to time? How does that coverage work? Sure. So
Janessa McCracken 7:47
then Well, there's one more coverage that I would put on your policy that covers when we talk about like driving the car. So there's something called hired and non owned auto. And that is like an umbrella policy, it's liability only. So it's bodily injury to another person, if you're in an at fault accident. So if you have someone driving, and they're in their own car, and they're driving on behalf of your design business, and they were to happen to get in an at fault accident, and someone in the other car were to be injured, and they would happen to hear that they were driving for a job on the way to a client's house, correct, they're going to bring your interior design business into that lawsuit. Now the person's personal auto policy would kick in first. But this extra this would be like an umbrella over that should they decide if the injuries are great enough, should they decide to further pursue. And if you have someone also working for you on your behalf in general. So your general liability, your professional liability, the property, all of that extends to whoever's working on your behalf. So that says extend to them. They don't necessarily need to be an
Michelle Lynne 9:06
employee. But it could be your neighbor who helps you with an installation. Let's
Janessa McCracken 9:10
say your brother your sister brings in, comes in and helps you drive to take things to someone's house and those items were to get damaged or stolen, that coverage would be there because they are working on behalf of your design business. So there's no need to buy extra insurance for someone who is helping you out to do something because, again,
Michelle Lynne 9:31
because what if they only helped you once every couple months? Correct. So
Janessa McCracken 9:35
they would be under your policy umbrella for all of the coverages because they're like I said, the biggest thing is that they're doing work on your behalf. Obviously you're not going to they're not going to have coverage if they're just out running around and doing errands on their own. And if they happen to say oh yeah, I also work with this that cover it when Sen. But if that makes sense work for you and to help you then yes, it What extent
Michelle Lynne 10:03
y'all, this podcast episode was made possible in part by foyer, a lightning fast interior design software that creates photorealistic renderings. I'm not kidding, you can barely tell that it's not a real room. So why leave your beautiful designs up to the imagination of your client, when you can show them what their space is going to look like? You will sign more clients and get more approvals with the software. It's powered by artificial intelligence, and a whole vouch for its ease. Because if I can do it, anybody can. Because y'all know that my design team are the ones who do all the work. Find them in the show notes. Okay, so let's go back to the scenario where I have insurance. Well, let's just say I'm starting out my business, because I think this is kind of like where you and I met. I'm starting out my business right now. I'm just doing work for my friends with my family. Like, yeah, trying to build a portfolio trying to launch a business trying to save this is what I want to do. Yeah. Would somebody need insurance at that point in their business?
Janessa McCracken 11:07
So I say I always say yes. And to me that legitimizes not only yourself, but your business as well. And even though it's a friend and family, if there is some sort of catastrophic event that you cause, they're gonna have to come to rescue you to my
Michelle Lynne 11:27
burn their house down, it doesn't matter if it's my best friends, are my mom, back cover it? Correct.
Janessa McCracken 11:32
And their, their homeowners will come after you if you're found to be at fault. Yeah,
Michelle Lynne 11:39
and I want to make sure I took care of them. Because I think anybody that feels really, really bad.
Janessa McCracken 11:45
Exactly. And so when you're walking into a home, even if it's just a friend and family, I always say you're showing up for them and for your business by having this coverage in place. And then they also can give referrals like, oh, you know, my sister in law does this type of work, and she has insurance coverage, you should give her a call. So, you know, as they're putting that out there, it's right. More of
Michelle Lynne 12:12
it's because we're running it like a business, not like a hobby. Correct. That's a great point, because I was just talking to a prospective client today. And he had actually just long story long. He said, I'm really glad that you run your business like a business. Because I was joking about I was like, This is why lalalala This is why it benefits you. Yes. And then he's and I'm like, because we run it like a business, not like a hobby. And I think that insurance is key in in qualifying that when you're having a conversation, and I never thought about it until you just said it right now. But I also remember, I didn't I don't think I had insurance for like the first six months or a year because I didn't even think about it. Yeah,
Janessa McCracken 12:53
and a lot of people don't think they need it. And the response is always because I'm just doing it for my friends and family. Right. But if you have created a business name, if you have an LLC, if you filed that paperwork, whether you're doing it for your friends and family or not, you should look at yourself as a legitimate business and run it as such. And now, if you think about it, no business is really going to open without some sort of insurance protect. Yeah,
Michelle Lynne 13:20
it's like I look back now. And I'm like, Michelle, you ding dong. But yeah, I've got other things on my mind.
Janessa McCracken 13:25
I know a lot of a lot of people think of it like, oh, I don't have the time to invest the funds in that right now. But you really, you're investing it in yourself, because if something were to happen, you could bankrupt yourself before you even get started easily.
Michelle Lynne 13:40
And it could trickle down into your personal finances and all of that sort of jazz. It's definitely it's not a sexy topic, but it's necessary.
Janessa McCracken 13:49
It's not something you know, when you're starting a business, it's not something where you you know, you want to advertise, you want to do spend your money on other things. But to do that, I think really give yourself a peace, peace of mind and make yourself look like a business you should be able to. And I have insurance.
Michelle Lynne 14:06
I remember the first time somebody asked me for a certificate of insurance. Yeah. And thankfully, I knew what it was just a preview from a previous industry. Yeah. But let's like I was like, oh, here, I can do that. And I called you up and I said, Hey, I need a certificate of insurance. But why would we need to provide this? So let's get share with our audience why a certificate of insurance might be necessary and why you want to be able to say yes, I can do that. Absolutely. So
Janessa McCracken 14:31
just to kind of define it. Basically a certificate of insurance is a piece of one sheet piece of paper that is signed by a licensed insurance agent that says it spells out all the coverages you have policy numbers, policy dates, limits on one sheet of paper, and it shows that you have taken the step to put this coverage in place and that you are insured should anything happen and it's just a amount
Michelle Lynne 15:00
you're insured for, right? So like it's a bazillion dollars or it's $1.
Janessa McCracken 15:04
Yep, exactly. And so and it also has the agency information on it, too. So if anyone were to question your insurance, our name and phone numbers right there for you to be able to call us, or someone be able to call us to say, is this actually still in place? And, you know, you, I would not hire someone, and just not know if they had insurance in place. Because if something were to go wrong, you're kind of assuming that liability and you're you might be stuck. And if they don't have insurance, so why it's so important as it's asked for all the time, is because people want the proof that you actually have the coverage there. You can say you do, but people are gonna want the proof that you do
Michelle Lynne 15:49
it. Yeah, the proof. Yeah, absolutely. And I think that was I was just gonna say, I actually had a really good comment to making it. Yeah, it just adds such a level of legitimacy it. And it's something Oh, I know what I was gonna say. So so many of our clients are like, I just thought it was designed. I didn't think it was all that complicated, right. And most clients don't realize how hard of a business this is. And how most designers don't realize how difficult of a business it is until they're, you know, to their up to their chin in it. So yeah, having that as a backup, like just just the p&l. Yeah, me like, I'm going to do everything in my power to make sure I don't have any errors or omissions. But obviously, yeah, I think it's important that
Janessa McCracken 16:35
and you put a lot of stuff in your contracts to to try that PPI to try and protect you, which is a huge thing. But if you can walk into a meeting with a potential client, and I send out certificates of insurance that you can keep they're called Evidence of insurance, we I suggest you don't give them out to someone, but you can keep them in your portfolio. And when you go out somewhere, you can legitimately say I have insurance here, take a look like you
Michelle Lynne 17:06
actually I teach. In my, in my interior design business bakery, I teach this whole process of how to it's kind of like a sales process, when you're when you have a prospect call you law, there's a couple of steps in there where I think I might just get one of those from you, and put it on one of my presentation slides as adding, hey, look, we have X number of dollars in insurance law, as we're talking about why we're a good hire.
Janessa McCracken 17:33
Exactly. And that I mean, to me, if you can present that right up front, and somebody already knows, they know you mean business, and they can see that you already have everything in place.
Michelle Lynne 17:45
Hold please, I'm gonna write that down.
Janessa McCracken 17:49
You know what I'm gonna write it down to to send you one. Awesome,
Michelle Lynne 17:52
that is so cool. Yeah, just continues to add to the business aspect of of, of the business and not a hobbyist. Absolutely. So you had mentioned something, when we were talking about that, that it's a licensed insurance agent actually signs that certificate. So what is the difference between like a licensed insurance agent? Like why would I call? Why can't I just call an insurance company, versus picking up the phone and calling you? So
Janessa McCracken 18:21
I would say there's a couple of reasons. The first is when you call an insurance company, they're going to try and put you in that neat box that we talked about at the beginning of of this conversation. They're not going to they're just going to say they're gonna click boxes, and they're gonna say, Yep, okay, you're good, let's put this in place. They're not going to be as personable. And they're just somebody sitting in a call center, correct. And they're just going to take your information, throw a policy in place. The other thing that's nice about having an actual agent is I can shop your insurance, as new carriers come into the marketplace that I can work with, that I think I can, you know, add a benefit or potentially a cost savings, I will look at your insurance and I will shop you I will go to because I'm an independent agency, and I'm part of an independent agency, we have access to a multitude of carriers,
Michelle Lynne 19:17
right? Because I think do I have, you might not memorize my policy, but I think I have agents. I think I have coverage from different companies. But it's all through y'all. Yes, that is correct. Yeah. Cuz I think I just got a notification for something. So yeah. So
Janessa McCracken 19:35
okay. Essentially, what I can do is, is I can go to one for one portion, but hey, I found a better pricing for another portion somewhere else. So I can put you with that other company. Whereas you won't know that if you call one carrier, you think, Oh, this is the best price that they can give me and this is the best price that they have. Yeah, so
Michelle Lynne 19:54
if we put this in design terms, it's like you're shopping from 357 different vendors that instead of just going through one vendor and having it look like, you know, a showroom or something, or character,
Janessa McCracken 20:08
it's like a one stop shop with me as your agent, because I can go to those people for you and just present to you, what I find is, you know, what I my findings are versus you having to call individual carriers as well.
Michelle Lynne 20:23
Yes, I love that.
Janessa McCracken 20:24
I would say the last thing, too is is I mentioned it earlier, the claim scenario, you know, you can call me we can talk about the claim, do you really want to submit it? Here's your deductible, here's how we've maybe should handle it slightly differently. You know, what your deductible is 500? And the cost is 600? Do you want to just absorb that extra $100 versus putting a claim? And so I can kind of your translator, correct? Yeah. And I can help it look and decide from there. You know, maybe we don't want to put this in, because it's only an extra $100. And, you know, interest is gonna go up with a claim, yes, your premiums could go up. If you file too many claims, the carrier could end up saying, Hey, we don't want to insure you anymore. So we talked about it, ultimately, it's going to be your decision. But again, as an extension of of your business, we're going to look at your business as a whole and how it may affect it. Versus
Michelle Lynne 21:22
you're like the you're like a designer, like we go into somebody's home, and we are looking at it as a whole. Yeah, we are advising them at the end of the day, it's still their decision, what do they want to do, but we're sharing with them the options. So we're the experts, when our clients, let us be the experts, you're the expert, we need to let you be the expert, and just hand it off to you and help you save us money. So yeah, not Am I sleep better at night knowing I'm got all the right coverage? Because I don't know. I don't know the differences
Janessa McCracken 21:52
now. And you know, it's one of those things, too. Everything's changing. So you could bring me a scenario. And I may not know the answer right away, but I'm going to find it out for you. And I'm going to talk to the carrier for you. And we're gonna put a coverage that will give you what you need based on my question. Whereas if you call, you know, you may not get that if you are trying to deal directly with the carrier themselves, like so it
Michelle Lynne 22:18
makes sense. Yeah. And it also varies by revenue, right? So like, if you've got a bazillion dollars in revenue, or if you have $1 in revenue, you're going to be paying different levels of insurance. And you've always stayed in touch with me and said, Okay, what's changed this year? Okay, what's changed this year? Okay with that, this year, yeah. And adjusted accordingly.
Janessa McCracken 22:36
And one thing we didn't mention is workers comp, workers comp is a big one that can be that might need adjusted more often than yearly. So if you legitimately have employees that you are paying taxes for, we definitely need to get a worker's comp policy in place. And I am more than willing to set up calls quarterly, I mean, obviously, the ultimate goal is to grow and grow as big as you can. So I always say, I look forward to talking to people more often than once a year because that means that your business is going in the right direction, which is a benefit to everyone. And I will set up quarterly calls and we can touch base on if the payrolls have changed because you do get audits. So obviously, we don't want to wait till the end of that term. And you have suddenly have $100,000 more on payroll, and then you get hit with that audit all at once. We can adjust that during the year, so that you are making extra payments during the year versus all at once.
Michelle Lynne 23:36
Oh, yeah. Things that we have no clue to look for. So Janessa You are amazing. It's always so wonderful to like I said I always learn something when I when we when we connect. Let me interrupt myself to take a quick moment to thank satin off Insurance Agency for sponsoring this episode of The designed for the creative mind podcast. Their support and understanding of the interior design, decorating and home staging industries is unrivaled. Satin off understands what our businesses do, and they provide insurance that lets me sleep at night. Yep, this is the firm that I use. And they will do the same for your sleep habits and your business too. They're more than an insurance agency. They're an extension of my business. They take care of the worry because they are the experts which allows me and my team breathing room to do what we do best designed beautiful spaces. You can find their contact information below in the show notes. Give them a call today. So you know I love to talk about all things business and development and so forth for the interior design industry. But I also like to have a little bit of fun. So I had mentioned this right before we started recording but the next segment is rapid fire q&a. And it's just so the audience can get to know you a little bit better because, you know, they're listening in Um, so nothing's off the table. Okay,
Janessa McCracken 25:02
um,
Michelle Lynne 25:03
are you ready tonight? You may but I will still poke at you. I know. We will start a start simple. Are you left handed or right handed?
Janessa McCracken 25:13
I am right handed.
Michelle Lynne 25:15
And are you a chocolate chip or oatmeal cookie girl?
Janessa McCracken 25:18
Oh, chocolate chip?
Michelle Lynne 25:20
Yeah. What about coffee or tea?
Janessa McCracken 25:22
Coffee?
Michelle Lynne 25:23
Do you have a consistent morning routine? No. Especially these days. These
Janessa McCracken 25:31
days, I am a new mom. I have a wonderful two month old daughter and no. So morning noon night routine? I was like no, no. Yeah.
Michelle Lynne 25:44
So not yet. Didn't know did you have a consistent morning routine buff for?
Janessa McCracken 25:48
I did. Because I'm someone who likes a routine because I It makes sure that I get moving and get going and start my day off. Right. So I did have a consistent morning routine. But that all went out the window about two months ago.
Michelle Lynne 26:04
I can laugh looking back. Would you say you're an introvert or an extrovert?
Janessa McCracken 26:09
I would say I'm both actually, to be honest with you. I would
Michelle Lynne 26:13
think there's a word for that. Well,
Janessa McCracken 26:15
I'm sure there is but I call myself an introvert in an extrovert body. It depends on the situation. If I'm very comfortable, you can't shut me up. And I Yeah, but if I'm in a situation that I'm not so sure of or you know, a man or a roomful of people, sometimes it takes a little longer for me to come out of my
Michelle Lynne 26:36
shell. Right. Okay, that's a good explanation. And I'm gonna have to look it up because it's sitting in the back of my head, right? I know. Yes. Yeah. There's there's a word for word. So what did you want to be when you were growing up?
Janessa McCracken 26:48
Oh, my goodness. I wanted to be a marine biologist. Believe it or not, Oh, wow. I love animals. I love animal life. I love everything about him. And I really wanted to like work with dolphins and all this stuff. And then I realized I am terrible at biology like like cannot and so that just kind of went out the window when i You gotta Yeah. Totally went out the window. And I just followed him. Honestly, in my dad's path. He was a math teacher for 40 Some years and numbers is in my blood. So I just God bless you. I followed stuff, you know that you can concrete read make sense of, you know, there's analyze I'm a very analytical person. So yes. Which is what makes you good at your job. It does. And I was your passion behind it. I would not survive that.
Michelle Lynne 27:57
Just marine that is too funny. Okay, any belly button or at any? Any
Janessa McCracken 28:04
beach or mountains? Mountains?
Michelle Lynne 28:06
What is your favorite form of exercise?
Janessa McCracken 28:09
I actually love running. I can't get wait to get back to it. I go on girls trips to Disney and we run the Disney races together through the parks. Yeah.
Michelle Lynne 28:21
Do you wear do you wear costumes to do? Oh
Janessa McCracken 28:27
yes, we do. But I
Michelle Lynne 28:29
never knew that was a thing. I did a couple of half marathons like a few years ago. And my running coach She's totally like she'd show up in a tutu and I'm like, What in the hell yeah. And her years.
Janessa McCracken 28:43
And we I mean, my girls are incredible. We like I said we make it a girls weekend. A long weekend. It's the only time I'm okay getting up at two o'clock in the morning and only going on like two hours asleep and running 13 Miles like
Michelle Lynne 28:59
yeah, who does amazing but I do my girls trip is like literally lay on the beach. Bring me a drink.
Janessa McCracken 29:08
And we I we get to act silly and you it's just not fun.
Michelle Lynne 29:13
Running with a team is so much different than running by yourself. Yes. Well and just running in the pack. Yeah. Running in a pack like I I always said that I didn't like to run. But then when I ran these races that entered totally different.
Janessa McCracken 29:29
Yes. Like, yeah, I hated running. I used to be like, I'm not running unless someone's chasing me. And now I physically sign up. Miles. You know, when you cross that finish line, you're exhausted but you're like sign me up for another. I've actually got into it. My dad's been doing five K's he's 6566 years old. He has that's amazing. 65 with me, and yeah, fun.
Michelle Lynne 29:56
So what's so what's your next race? Do you have anything on the books, even though you've got your two month old job, I
Janessa McCracken 30:03
was hoping to go in February with my friends because Disney's opened up their races finally after everything that happened, but I just am not in any shape I'm thinking my next race rally be maybe fall of next year on but I mean, I'll find one I just Yeah,
Michelle Lynne 30:25
your life just your life just changed like crazy with your baby nonetheless. So your body changed and your life change. Correct? Yeah, crazy. All right. So what is your favorite color? is purple? Fine. Yes. With a little girl. What is your favorite book? Oh,
Janessa McCracken 30:47
um, how to be a badass by
Michelle Lynne 30:50
Jensen. cero. Yes, yes, yes, yes. I love that book. I,
Janessa McCracken 30:54
I've read that book several times. I find it to be uplifting. I take notes. Sightmark pages. I really enjoy that book. If
Michelle Lynne 31:05
you get a chance to listen to it on Audible, she reads it and it's fun. Oh, I'm gonna do that. Yeah, it's a really good job. Okay, last question. If you could have dinner with anybody who's one person you would advise dead or alive, dead or alive?
Speaker 1 31:20
I might kill my grandmother. My we call her mammal. She unfortunately, she passed away a couple of years ago. But I I would love to just sit down and have a meal with her again.
Michelle Lynne 31:36
Mm hmm. And especially now that you're a mom. Yeah,
Speaker 1 31:39
I would want her to meet my daughter. I actually say all the time that she brought my daughter to me. So I honestly feel like she met her before she came. And I know, you know? No, I
Michelle Lynne 31:53
think that's what we have. We have all sorts of totally agree. I think yeah, there is a plane. Yeah. Within the universe. Where there there's no time. Nope, can't. Yep. And know each other.
Speaker 1 32:10
Yeah, I say all the time that she brought me, Ellie and I would love to sit down and have dinner with her. Girl.
Michelle Lynne 32:18
You're gonna make me cry. Oh, I love that. And yes, I betcha she's looking down right now. And I would think she'd have fun at dinner. And I
Speaker 1 32:33
totally would she Yes, she totally would. Oh,
Michelle Lynne 32:36
so fun. All right, Janessa. Well, thank you so much for being on the show today. I know that our audience has loved everything you shared. I mean, insurance is not sexy, but you definitely break it down easily. Couple of things. One is Tell our audience how and where they can connect with you. And then you're going to be at my summit and November, the interior design business success summit here in Dallas in November. Tell the audience what you guys are offering there too. Yeah,
Speaker 1 33:05
I will. So you guys can reach me in a number of different ways. You can go to our business website, setting up agency.com There is a link at the top that you just click on it says the interior designers, there's a section there, you can put in initial information and it shoots it right over to me, that's probably one of the easiest ways to do it. Because then it gets me an email, and then I send you basically an immediate response with what I need. And we can go from there. You can definitely call me my direct line is 610-510-8770. I'm gonna say it again, because sometimes I talk too
Michelle Lynne 33:44
fast. And it will be in the show notes too.
Speaker 1 33:46
It'll be in the show notes. But it's 610-510-8770. And you know, I get those messages in my email day or night. So never hesitate. If it's seven o'clock at night, and you're like, oh, I have time now to sit down and do it, I'll be able to get a hold of it. And then I'm so excited. Unfortunately, this year, I'm not able to be at the summit in person. But I am going to be calling in and doing a q&a session with everyone that goes you'll be zoom in, I'll be zooming in. So you'll get to see get to see me and I'll get to see all of you and I'm very excited about it. And our agency is doing a giveaway of an iPad. So how to enter more details to come on that but I will be picking the winner during my Zoom call with all of you. So we're very excited to be partnering with Michelle and everything she's doing and I'm very excited to be helping out everyone. Oh
Michelle Lynne 34:47
my gosh, yeah, it's I sleep better at night just knowing you. So yes, for sure. I will make sure that all of your contact information are in the show notes. And then I think, yeah, you guys need to pick up the phone and call or shoot or an email or something. Yeah, it's definitely helpful. So for those of you who can benefit from even more resources surrounding the business of running your interior design business, join my growing community on Facebook private group, it's called the interior designers business Launchpad, I hop in there weekly, and we do some fun training live and Facebook. And then we also have every, I don't every few months, we have a five day workshop called rolling in the dough. And that is five days free, where we talk about how to qualify, quote, and close high end clients so that your profits are baked into your project. So join me there. And finally, is please don't forget to leave a review anywhere where you're catching the podcast. It really does help us with the ratings. It helps keep us relevant. And it helps other people to find us. So thank you. And thank you, Janessa, for being with us
Unknown Speaker 36:00
so much.
Michelle Lynne 36:04
Hey, y'all. If you love the show and find it useful, I would really appreciate it if you would share with your friends and followers. And if you like what you're hearing, want to put a face with a name, and get even more business advice than join me in my Facebook group. The interior designers business launch pad. Yeah, I know it's Facebook, but just come on in for the training and then leave without scrolling your feet. It's fine. I promise you'll enjoy it. And finally, I hear it's good for business to get ratings on your podcast. So please drop yours on whatever platform you use to listen to this. We're all about community over competition. So let's work on elevating our industry, one designer at a time. See you next time.
Transcribed by https://otter.ai
